Distance Sales Contract
This contract regulates sales transactions made through the pixadmap platform.
DISTANCE SALES CONTRACT
1. Parties:
SELLER: Pixad Digital
Address: Istanbul Medipol Universitesi TTO, Beykoz Istanbul
Email: info@pixadmap.com
Hereinafter referred to as SELLER
BUYER: [Customer Information]
Full Name: [Customer Name]
Address: [Customer Address]
Phone: [Customer Phone]
Email: [Customer Email]
Hereinafter referred to as BUYER.
2. Subject of the Contract:
This agreement establishes the terms and conditions for the electronic order placed by the buyer on the seller's pixadmap website, including the characteristics and sale price of the product specified below. This contract is made in accordance with the provisions of the Consumer Protection Law No. 4077 and the Regulation on Distance Contracts, determining the rights and obligations between the parties.
3. Delivery:
The goods/services will be delivered to the person/organization residing at the address specified by the buyer.
4. Buyer's Obligations:
The buyer declares that they have read and are informed about the basic characteristics of the products subject to the contract, the sale price, payment method, and delivery information on the seller's website, and that they have given the necessary confirmation in the electronic environment.
5. Delivery Time:
The product subject to the contract will be delivered to the buyer or the person/organization at the address indicated within the time period specified on the website, depending on the distance of the buyer's place of residence for each product, provided that it does not exceed the legal 30-day period.
6. Delivery Responsibility:
If the product subject to the contract is to be delivered to a person/organization other than the buyer, the seller cannot be held responsible if the person/organization to whom the delivery is made does not accept the delivery.
7. Seller's Responsibility:
The seller is responsible for delivering the product subject to the contract in good condition, complete, in accordance with the specifications stated in the order, and with warranty documents and user manuals if available.
8. Payment Terms:
For the delivery of the product subject to the contract, it is a condition that the product price has been paid by the payment method preferred by the buyer. If the product price is not paid for any reason or is canceled in bank records, the seller is considered to be relieved of the obligation to deliver the product.
9. Credit Card Security:
If, after the delivery of the product, the credit card belonging to the buyer is used fraudulently or unlawfully by unauthorized persons in a way that is not due to the buyer's fault, and the relevant bank or financial institution does not pay the product price to the seller, the buyer is obliged to send the product to the seller within 3 days.
10. Force Majeure:
If the seller cannot deliver the product subject to the contract within the time period due to force majeure or extraordinary circumstances preventing transportation, they are obliged to notify the buyer of the situation. In this case, the buyer may use one of the rights to cancel the order, replace it with an equivalent product, or postpone the delivery time until the preventing situation is resolved. If the buyer cancels the order, the amount paid will be refunded to them in cash and in full within 10 days.
11. Warranty:
Defective or broken products, whether sold with a warranty document or not, may be sent to the seller for necessary repairs within the warranty conditions, and in this case, shipping costs will be covered by the seller.
12. Price Errors:
Our company is not responsible for typographical errors and incorrect price entries.
13. Right of Withdrawal:
The buyer has the right to withdraw within 7 days from the delivery of the product covered by the contract. In order to exercise the right of withdrawal, notification must be made to the seller by fax, email, or phone within the specified period, and the product must not have been used within the framework of the provisions of Article 6.
In case of exercising the right of withdrawal, if the product has been delivered to a third party at the buyer's address, it is mandatory to return a copy of the cargo delivery receipt and the original invoice related to the product sent to the seller. The product price will be refunded to the buyer within 7 days following the receipt of these documents by the seller.
14. Scope of Right of Withdrawal:
The right of withdrawal does not apply to products that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate quickly, or products with expired expiration dates.
For the following products, in order to exercise the right of withdrawal, the product's packaging must be unopened, undamaged, and unused:
- All kinds of software and programs
- DVDs, VCDs, CDs, and cassettes
- Computer and stationery consumables (toner, cartridges, ribbons, etc.)
- All kinds of cosmetic and health products
15. Authorized Court:
In the implementation of this contract, Consumer Arbitration Committees up to the value determined by the Ministry of Industry and Trade, and Consumer Courts in the place of residence of the buyer or seller are authorized.
16. Acceptance of the Contract:
If the order is placed, the buyer is deemed to have accepted all the terms and conditions of this contract.
Note: This contract has been prepared in accordance with the provisions of the Consumer Protection Law No. 4077 and the Regulation on Distance Contracts.